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QDo you accept custom orders?
A

It depends on the custom project on-hand. Please contact us for more information. Note: All custom or personalized orders are non-cancellable and non-refundable.

By on February 18, 2017. 
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QHow do I properly measure the neck size of my dog?
A

Please visit https://www.leatherpaws.com/blog/sizing for a detailed sizing guide for dog collars.

By on February 18, 2017. 
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QDo you have gift wrapping available?
A

All our products are in a unique velvet pouch with no price on the product itself. It is a perfect solution for gifts at no additional cost!

By on February 18, 2017. 
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QI own a Leather Paws collar and would like to know if you have any specific care/cleaning guidelines?
A

Any leather cleaning solution is suitable. The strength of leather cleaning products vary. It is best to try on a small area before proceeding to clean the entire leather product. We recommend Meguiar's leather cleaning products.

By on February 18, 2017. 
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QDo you have any discounts available for wholesale/large orders?
A

Yes, we offer wholesale pricing. Please contact us at [email protected] for more information.

By on February 18, 2017. 
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QAre there shipping discounts available for multiple items?
A

We do offer shipping discount for combined shipping. Our system automatically calculates the discounted shipping cost.

By on February 18, 2017. 
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QWhy do you use Leather?
A

We want to offer products that are comfortable, and much safer for our pets. Leather is a better alternative to current plastic/nylon products sold at big box retailers. We use genuine cowhide leather unless otherwise specified.

By on February 18, 2017. 
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QDo you ship international?
A

Yes, we ship worldwide.

By on February 18, 2017. 
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QI saw in the description that the spikes are stainless, are they, and the buckle gold in color? In the picture it looks like it and that’s what i am looking for. Thank you for your time.
A

On this particular model the spikes are made of brass, and yes it is gold in color.

By Jela C on August 04, 2018. 
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QWhat type of leather is this collar made from ? Thanks
A

Cowhide Leather

By Chuck L on January 01, 2019. 
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QDoes this leash come in longer lengths?
A

Hi, Unfortunately this particular model does not come in longer lenghts.

By Kimberly S on November 20, 2019. 
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QThe leather coupler is exactly what I have been looking for to walk my 2 German Shepherds BUT is it possible to get it in a 3-foot length (6 feet total)? Thanks, Kathleen
A

Hi! You can attach our matching Love Knot II leash to increase the lenght. The Coupler only comes in 3Ft Extensions. You can also buy 2 couplers and join them together.

By Kathleen S on February 16, 2020. 
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QMy son just bought two month old beautiful golden yellow lab. I want the collar to be a surprise. Could you suggest about what size necks most goldens get?
A

Most fully grown goldens at approx. 6 months grow into a Large.

By Laura R on April 29, 2020. 
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QHello, I would like to buy a leash and collar for my puppy. Are these returnable items?
A

Yes we offer a 14 day return window from the day you receive the item. Thank you!

By Ewa M on May 14, 2020. 
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QHi! I got my collar today and love love the quality, color and how it was presented in a beautiful velvet bag! My question is if I also can order the same collar , same size S but with the with .75 inch? Very important: I want the same total length of the collar as for size S but with with 0.75 inches. Would that be possible? Have a great rest of the week!🤗With best regards Cecilia Forsberg
A

Hi, Please contact us via e-mail at [email protected] for an exchange. Thank you!

By Cecilia F on May 18, 2020. 
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QIs it okay for the beach wTer
A

Yes it is OK for salt water. Please note salt water will impact the stainless metal and it will deteriorate faster. We recommend clearning with fresh water after expsosure to salt water.

By Deborah P on August 27, 2020. 
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QHi my name is Andrew and I own a 18 month old male dogo argentino. I am very interested in buying either the monster or monster II collar. My dog's skeleton has basically stopped developing and he will now fill out and develope his muscles. Because of certain breed traits and characteristics I have been teaching him to tolerate both strangers and dogs on our walks as due to his size and build along with our current situation, any attempts for closer socialization and contact is not readily
A

Hi! We do have the monster in other sizes. The Monster II is not that robust. Please reach out to us at [email protected] for more input. We will need the neck size of your pup to determine the size now so we can estimate a collar that will allow him to grow into.

By Andrew C on October 09, 2020. 
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QHow do I order?
A

Hi, Please select the Collar Size in Inches, Collar Alpha Size and Color for the 'Add to Cart' to appear. Thank you, Dave

By Holly H on December 06, 2022. 
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QI want to buy 4;items ,But I do not find the way to getting them into the cart
A

Hi, Please select all options in the cart for the 'Add to Cart' button to appear. Options may consist of Color, Neck Size, Alpha Size or Length. Thank you, Dave

By Eladio R on January 08, 2023. 
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